Order Fullfilment Service
Centalyne covers the complete process of Picking, Packing all the way through delivery to your customer.
How it works
Receive product from merchants
Provide product details and the customer address information.
Warehousing
Depending on the fullfilment process of customer order. Some products might be stored in our warehousing for pickup and or delivery.
Call Center
Customer care service team initiate conversations with the end-customer for details and status of the product delivery. This will be continuous conversation until the product is delivered.
Packaging and Labeling
To ensure product is identical, safe and ready to be delivered we use recommended materials on terms of size and fragility of the orders to package and label.
Shipment
We help you reduce overall shipping product return costs by letting us handle it for you.
Payments
We collect, manage and remitte payments on your behalf. This only applies to cash on delivery orders.
Tips
For businesses and E-commerce sellers
We offer an end-to-end local order fulfilment services include freight and customs clearance into Kenya, warehousing, order processing, picking and packaging, nationwide distribution services and returns management to online retailers.
For inquiry